Electronic waste, or e-waste, is a term for electronic products that have become unwanted, non-working or obsolete, and have essentially reached the end of their useful life. As per E-waste Rule 2016, the E waste defined as ‘electrical and electronic equipment, whole or in part discarded as waste by the consumer or bulk consumer as well as rejects from manufacturing, refurbishment and repair processes.
E-waste contains many valuable, recoverable materials such as aluminium, copper, gold, silver, plastics, and ferrous metals. In order to conserve natural resources and the energy needed to produce new electronic equipment from virgin resources, electronic equipment can be refurbished, reused, and recycled instead of being land-filled.
E-waste also contains toxic and hazardous materials including mercury, lead, cadmium, beryllium, chromium, and chemical flame retardants, which have the potential to leach into our soil and water.
CTS, an innovative, process driven, customer friendly business model that will disrupt the large unorganized market for post sales services for telecom market. we are building a trusted brand of on demand repair services that can be scaled further to disrupt other related segments.
“There is a huge scope of improvement in after-sales operations of Telecommunication equipment repairs – in terms of process adherence, customer experience and adoption of technology, specifically in the hardware repair vertical’’
CTS use the advanced tech tools to repair and deliver the equipment’s in the minimum possible time with real-time updates to customers using the best of repair processes and to ensure the highest quality, all this, at a transparent and affordable cost.
CTS, an innovative, process driven, customer friendly business model that will disrupt the large unorganized market for post sales services for telecom market. we are building a trusted brand of on demand repair services that can be scaled further to disrupt other related segments.
“There is a huge scope of improvement in after-sales operations of Telecommunication equipment repairs – in terms of process adherence, customer experience and adoption of technology, specifically in the hardware repair vertical’’
CTS use the advanced tech tools to repair and deliver the equipment’s in the minimum possible time with real-time updates to customers using the best of repair processes and to ensure the highest quality, all this, at a transparent and affordable cost.
CTS, an innovative, process driven, customer friendly business model that will disrupt the large unorganized market for post sales services for telecom market. we are building a trusted brand of on demand repair services that can be scaled further to disrupt other related segments.
“There is a huge scope of improvement in after-sales operations of Telecommunication equipment repairs – in terms of process adherence, customer experience and adoption of technology, specifically in the hardware repair vertical’’
CTS use the advanced tech tools to repair and deliver the equipment’s in the minimum possible time with real-time updates to customers using the best of repair processes and to ensure the highest quality, all this, at a transparent and affordable cost.
CTS, an innovative, process driven, customer friendly business model that will disrupt the large unorganized market for post sales services for telecom market. we are building a trusted brand of on demand repair services that can be scaled further to disrupt other related segments.
“There is a huge scope of improvement in after-sales operations of Telecommunication equipment repairs – in terms of process adherence, customer experience and adoption of technology, specifically in the hardware repair vertical’’
CTS use the advanced tech tools to repair and deliver the equipment’s in the minimum possible time with real-time updates to customers using the best of repair processes and to ensure the highest quality, all this, at a transparent and affordable cost.
The company had planned to adopted the Buy-back Scheme:
Under Buy back Scheme, in cases where the customer wants to discard their old product, they may call at the Toll-Free number (18001025679) and our representatives shall approach to the customer and buy the said discarded product from the customer and in consideration.
The Customer shall also be free to deposit the discarded product at the nearest collection point and he will get the discount voucher and shall be eligible for the discount on purchase of selected new product of the Company. The company will coordinate with other independent vendors who may sale the e- waste/EOL product collected by them.
The Company will furthermore elaborate its scheme and shall keep updating the same based on the experience faced while implementing the said schemes on a quarterly basis.
For collection of e-waste The Company has setup toll free number where any customer may call and register itself for either depositing its old product as free of cost or otherwise under buy-back programme initiated by company. The company shall give its toll free number on their product manuals, website, and social networking platforms and at its various connected premises for its customer information for disposal of their e-waste. The customer can directly call on these numbers and the e-waste will be directly collected by the company or by its recycler partner. The company has recycler partner who has manage logistic service through OM Logistics Ltd. available at most of the locations at its collection centres.
The Company has tied -up with the E-Waste Recyclers India for collection of all our E-waste on PAN India and disposes the same at their plant at Shed No.15, Roz ka Meo Industrial Area, Nuh, Haryana. Customer can reach or call on Toll Free No. 18001025679. Our representatives explain them about process of disposal and make them aware about nearest drop point available to drop the e-waste also give information about incentive we will offer to them against their end of life product. If any customer wants to handover the material from their door steps, we do send either our logistics team or E-waste Solutions team to collect the items and channelize the same to our e waste partner plant for final processing.
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